CopenPay: A rewarding approach to sustainable tourism 

As overtourism forces cities like Venice to impose fines on tourists, Copenhagen is charting a more constructive path 

Amy Pavri / Janna Fontbona 

A group of tourists taking pictures at the Little mermaid statue / Credits: Amy Pavri, Janna Fontbona

Last summer, the danish capital launched CopenPay, a pilot scheme led by the official tourism platform Wonderful Copenhagen, which rewarded visitors for eco-friendly behavior. Instead of punishments, the campaign offered perks like free coffee, museum entry, or even kayak tours to those who biked, used public transport, or volunteered in urban gardens. 

A boat from Stromma, one of the companies that participated in CopenPay 2024, takes tourists in a guided tour through Nyhavn, Copenhagen. / Credits: Amy Pavri, Janna Fontbona 

After presenting proof, such as a train ticket or a cycling selfie, tourists and locals could use the CopenPay app to locate rewards and explore the 24 participating attractions on a map. The goal was to enrich cultural experiences while lightening the city’s environmental footprint. 

Map of the attractions of CopenPay 2024

https://maps.app.goo.gl/rCzVcsrbCWVe17z27

People standing outside the Kayak bar. Another of the attractions of CopenPay 2024. / Credits: Amy Pavri, Janna Fontbona 

Oscar Med, assistant manager at MACA Museum, saw the impact firsthand as one of the 24 attractions in last year’s campaign: “it made the customers enjoy their time in the museum more because they knew they were going to have a coffee.” He adds, “ This was a good start on being pioneers in terms of sustanability as a city” 

The space reserved in Maca Museum for coffee. / Credits: Amy Pavri, Janna Fontbona 

Following last summer’s success, the campaign returns this year, running for two months and expanding to include three times as many attractions, experiences, and hotels.  

The final list of participants is still being confirmed, but even as it grows, the initiative remains focused not on increasing tourism, but on creating more enriching, low-impact experiences. “We’re empowering people to experience more of what Copenhagen offers while placing less burden on our planet,” said Mikkel Aarø Hansen, CEO of Wonderful Copenhagen.