A Letter Goodbye: Denmark to Shut Down Its Letter Mailing Service

The state-owned company PostNord will abandon this duty due to financial strain starting in 2026, shifting its focus exclusively to parcel delivery. 

A remaining public mailbox in central Copenhagen | Photo: Emma Sampson

ALBA ABELANET, ANDRÉS BARRENECHEA & EMMA SAMPSON, 02/05/2025

Long gone are the days of waiting for the postman to hear from your loved ones. The immediacy and convenience of modern communications have taken over the world, and the traditional mail has struggled to keep pace.

In Denmark, the volume of letters has dropped by over 80% in the past two decades and, while the rapid development of technology is an obvious cause, it might not be the only one. 

Lenni Drescher is a PostNord employee in Copenhagen. He believes that skyrocketing prices are a major reason behind the decline in letter delivery.

“When I tell customers the price of letters, they are shocked. You could take a quick train to Sweden and send them for half the cost,” he says. 

A PostNord office in Malmö, Sweden | Photo: Andrés Barrenechea

PostNord is a joint venture between the Danish and Swedish governments and, while sending a national letter in Denmark costs approximately €3.90, in Sweden it’s just €2. 

While Denmark is phasing out letter services, the company is set to continue delivering them in Sweden. 

The service in Denmark is expected to be taken over by a private firm like GLS or DAO, but the future for postcards in the country remains uncertain.
“I don’t know what’s going to happen, I guess we’ll have to wait and see,” says Lenni. 

This story for a European audience and could be published on euronews.com, particularly in sections focused on society or technology.